Privacy Policy

The Website is not intended for use in the event of an emergency or other urgent situations. If you believe you may have a medical emergency, call 911 or your local emergency medical system immediately.

This Privacy Policy explains how information about you is collected, used and disclosed by MedNeon LLC (“MedNeon”, “we”, “us” or “our”). This Privacy Policy applies to information we collect when you use our website at (“Website”).
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Website to stay informed about our information practices and the ways you can help protect your privacy.
By accessing or using the Website, you consent to our collection, use, and sharing of your information in accordance with this Privacy Policy. This Privacy Policy is not a contract and does not create any contractual rights or obligations.

Please use the links below to jump to the sections of our Privacy Policy to learn more:

Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you provide information on the Website, such as by filling out a form, requesting customer support or otherwise communicating with us on the Website.

Information We Collect From Other Sources
We may obtain information from other sources and use it as contemplated herein, including to provide the Website to and otherwise communicate with you. For example, we may collect information about you when you post content to our pages or feeds on third party social media sites.

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Website;
  • Provide and deliver the services you request, and send you related information,
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by MedNeon and others, and provide information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Website;
  • Conduct research and measurement activities;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of MedNeon and others; and
  • Carry out any other purpose for which the information was collected.

We also may use aggregated or de-identified information, which cannot reasonably be used to identify you. Once de-identified and aggregated so that data does not personally identify you (for example, we may aggregate data in order to improve our automation and improve care), it is no longer personal information. Such de-identified and/or aggregated information which does not identify individuals is not subject to this Privacy Policy.

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants and other service providers, including, but not limited to, hosting providers and payment processors, who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of MedNeon or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • Between and among MedNeon and its current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
  • With your consent or at your direction.

We may also sell or share aggregated or de-identified information, which cannot reasonably be used to identify you.


From time to time we may partner with certain third-parties to collect, analyze, and use some of the information described above. For example, we may allow third parties to set cookies or use web beacons on the Website or in email communications from MedNeon. The information collected by third parties using these technologies may be used to engage in analysis and reporting. These third parties may set and access cookies on your computer or other device and may collect information about your online activities across different websites or services over time, including on websites that are not owned or operated by MedNeon. In particular, the Website may use Google Analytics to help collect and analyze certain information for the purposes discussed above. You may review Google Analytics’ security and privacy principles by clicking here and opt out of the use of cookies in web browsers by Google Analytics by clicking here.

Our Website may contain links to other web sites. Other websites may also reference or link to our Website. These other web sites are not controlled by MedNeon. We encourage our users to be aware when they leave our Website to read the privacy policies of each and every website that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or mobile applications. Visiting these other websites is at your own risk.

MedNeon takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.


Some web browsers have “Do Not Track” or similar features that allow you to tell each website you visit that you do not want your activities on that website tracked. At present, the Website does not respond to “Do Not Track” signals and consequently, the Website will continue to collect information about you even if your browser’s “Do Not Track” feature is activated.

The Website is intended for use in the United States of America only. If you access or use our Website or contact us from outside of the United States of America, please be advised that (i) any information you provide to us or that we automatically collect will be transferred to the United States of America; and (ii) you explicitly authorize its transfer to and subsequent processing in the United States of America in accordance with this Privacy Policy.


The California Consumer Privacy Act (effective January 1, 2020) grants California residents the following privacy rights with respect to their personal information:

  • The right to know. If you are a California resident, you have the right to know (i) the personal information that we collect about you and the purposes for which it will be used; (ii) the categories of personal information that we collected about you in the preceding 12 months; and (iii) the categories of personal information that were sold or disclosed for business purposes in the preceding 12 months.
  • The right to access. If you are a California resident, you have the right to access a copy of the personal information that we have collected about you. You may request this copy to be delivered either by mail or electronically
  • The right to deletion. If you are a California resident, you have the right to request that we delete the personal information that we or our applicable service providers maintain about you. There may be circumstances under which we will be unable to delete your personal information, such as if we need to comply with our legal obligations or complete a transaction for which your personal information was collected. If we are unable to comply with your request for deletion, we will let you know the reason why.
  • The right to opt out of the sale of your personal information. If you are a California resident, you have the right to opt out of the sale of your personal information to third parties by completing the “Do Not Sell My Personal Information” form. If you do not affirmatively opt out, and you are not a minor, your personal information may be sold as disclosed in this Privacy Policy.
  • The right to equal service. If you choose to exercise any of your rights under the California Consumer Privacy Act, we will not discriminate against you in any way. If you exercise certain rights, you may be unable to use or access certain features of the Website.

To exercise any of these rights, contact us at Please note: (a) if we maintain your personal information on behalf of a third party, we may need to refer you to that third party in order to respond to your request; and (b) certain information, such as protected health information (“PHI”) (as defined under the Health Insurance Portability and Accountability Act (“HIPAA”) and medical information (as defined under the Confidentiality of Medical Information Act (“CMIA”)), may be exempted from the California Consumer Privacy Act. This means that we and certain service providers or other recipients may not be required to honor the above rights and instead we comply with our obligations under other laws, such as HIPAA and CMIA.

MedNeon has sold the following categories of personal information in the preceding 12 months: [none]

MedNeon has disclosed the following categories of personal information for a business purpose in the preceding 12 months: [none]

If you have any questions about MedNeon’s Website privacy practices, please contact us at: